Emotional Intelligence tagged posts

In a recent survey educators listed problem solving as the most significant skill required of new graduates; but business people given the same survey ranked this ability 8^th in their list of priorities. What businesses reported they needed most were not people who could solve problems that had already been identified, but those who could identify problems that had not been considered...

How would you create a culture that attracts 1000 applicants for every position like Zappos or grows its customer base fivefold in just four years as HCL Technologies did? Few would expect to learn the secrets of success from a small town credit union in Boulder City, Nevada, or a rural hospital in Southern Arizona, but wouldn’t you like to know how to create a team that can increase assets by 270% while only adding one employee, or how to be so honest with your board that they plead with you to...

In our many years of pet ownership I estimate we have funded the wings of Veterinary Hospitals established college endowments and I have personally been threatened with involuntary inguinal orchiectomy for absent-mindedly allowing the escape of any member of our feline front office.

I have learned my lessons (painfully), Amazon has thrived, and UPS workers are stronger now.  Cat stuff is heavy.

The greatest weight I have experienced has not been with our own feline family but experiencing the b...