How would you create a culture that attracts 1000 applicants for every position like Zappos or grows its customer base fivefold in just four years as HCL Technologies did? Few would expect to learn the secrets of success from a small town credit union in Boulder City, Nevada, or a rural hospital in Southern Arizona, but wouldn’t you like to know how to create a team that can increase assets by 270% while only adding one employee, or how to be so honest with your board that they plead with you to...
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